Returns and refunds

If you’re not satisfied with your purchase, contact us within 30 days after delivery to request a return. In most cases, we’ll need the item back before issuing a refund.

Item condition

You may open or try an item to evaluate it. We can’t accept returns for items damaged through misuse or substantially consumed after delivery.

Refunds and shipping

Approved returns receive a full refund of the item price and applicable tax. Original shipping and return postage are not refunded unless the item arrived damaged, defective, or incorrect.

Refunds are issued to the original payment method after the returned item is received and reviewed.

Starting a return

Contact us before sending anything back. Include your order number and the reason for the return. We’ll provide the next steps and confirm whether the item needs to be returned.

Exchanges

In most cases, we can’t offer exchanges, but we’ll try our best to make it right.

Damaged, defective, or incorrect orders

If your order arrives damaged, defective, or incorrect, contact us with your order number and photos if available. We’ll work with you on the return and related shipping costs.